How we collect, use, and protect your information. Effective date: 2026-04-26.
We collect information you provide when you create a wholesale account, place an order, or contact us. This includes name, business details, email, phone, shipping address, and order history. We also automatically collect technical data like IP address, browser type, and device info via cookies for analytics and fraud prevention.
Your data is used to process orders, manage your account, communicate about shipments and offers, prevent fraud, and improve our service. We do not sell your personal information. Marketing emails can be unsubscribed at any time via the link in each email.
We share data only with parties necessary to fulfill your order: payment processors, shipping carriers, warehouse partners (CN/US), and customer support tools. All partners are bound by data protection obligations. We do not sell or rent your data.
We use essential cookies (login session, cart state) and analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser settings without affecting core functionality.
Account and order data is retained as long as your account is active and for up to 7 years after closure for tax/audit compliance. You can request deletion of your account by contacting us; some data may be retained for legal compliance.
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict processing. To exercise these rights, email privacy@celebritywig.com with your account details.
We use HTTPS, encrypted databases, and access controls to protect your data. Despite our efforts, no transmission over the Internet is 100% secure. Notify us immediately if you suspect unauthorized access to your account.
Our service is for businesses (B2B). We do not knowingly collect data from children under 16. If you believe a child has provided us data, contact us and we'll delete it promptly.
We may update this policy from time to time. Material changes will be communicated via email or prominent notice on the site at least 30 days before taking effect.
Questions or concerns? Email privacy@celebritywig.com or write to: Celebrity Wig, Attn: Privacy Officer.